Privacy Policy

Bevi Drinks Ltd is the controller responsible for the personal information covered by this Privacy Policy.

• Company: Bevi Drinks Ltd
• Company number: 15850142
• Registered address: The Flower House, Risebridge Farm, Peasley Lane, Goudhurst, Kent, TN17 1HP, United Kingdom
• Email: fizzbombuk@gmail.com

Bevi Drinks Ltd operates brands including Bevi and FizzBomb.

References in this Privacy Policy to "Bevi", "FizzBomb", "Joss Shot", "we", "us" or "our" mean Bevi Drinks Ltd.

Our main consumer website is fizzbomb.uk, which is operated using Shopify.

This Privacy Policy applies to personal information we process about people including:

• customers and prospective customers
• website visitors
• Fizzbassador applicants and participants
• competition and giveaway entrants
• survey and research participants
• people receiving or participating in product sampling
• event attendees and participants
• people who communicate with us through social media, email or other channels
• marketing subscribers
• investors and prospective investors
• and other people who interact with Bevi

It applies whether you interact with us online or offline.

The personal information we collect depends on how you interact with us.

We may collect:

• Identity and age information, including your name, title, date of birth, age, confirmation that you are aged 18 or over and information used to verify your age.
• Contact information, including your email address, telephone number, billing address and delivery address.
• Order and transaction information, including products purchased, order history, transaction information, delivery information, refunds and payment method. Payments may be processed through third party payment providers and we do not necessarily receive or store your complete payment card details.
• Fizzbassador information, including your name, date of birth, contact details, delivery address, social media handles, application information, communications with us and content you create or provide in connection with the programme.
• Social and contextual information, where relevant, including your university, clubs or societies you participate in, interests and similar information that you choose to provide.

We do not generally seek to collect special category personal information through information about clubs or societies. Please avoid providing information that reveals sensitive matters such as your health, religion, political opinions or sexual orientation unless we specifically ask for it and explain why it is required.

• Marketing information, including whether you have agreed to receive marketing from us, your marketing preferences and records of marketing communications.
• Social media information, including your username, profile information that you make available to us, messages, comments, posts, content and other interactions with our social media accounts.
• Competition, survey, sampling and event information, including information you provide when entering competitions, responding to surveys, requesting or receiving samples, attending events or participating in research.
• Customer service information, including enquiries, complaints, feedback and other communications with us.
• Technical and website information, including IP address, device information, browser type, website activity, cookie identifiers, referral information and interactions with our website and advertising.
• Investor and business information, including names, contact details, professional information, correspondence and information relating to potential or existing business relationships.

We collect customer information through our website and other channels, and intend to collect the information described above in connection with ecommerce and Fizzbassador activities.

We may collect personal information:

• Directly from you, for example when you purchase a product, apply to become a Fizzbassador, contact us, subscribe to marketing, enter a competition, complete a survey, receive samples or communicate with us through social media.
• Through our website and technology, including Shopify, cookies, analytics technologies, pixels and similar technologies.
• Through social media platforms, including when you communicate with us through platforms such as TikTok, Instagram or other social networks.
• From service providers and commercial partners, where appropriate, such as ecommerce, payment, fulfilment, delivery, analytics and advertising providers.
• From publicly available sources, where appropriate, including public social media profiles and publicly available business information.

Our current and anticipated collection channels include the website, TikTok and Instagram DMs, competitions, giveaways, surveys, sampling, events and customer and investor enquiries.

UK data protection law requires us to have a lawful basis for processing personal information.

Depending on the circumstances, we rely principally on:

• Contract, where processing is necessary to enter into or perform a contract with you, such as processing and delivering an order.
• Legal obligation, where we need to process information to comply with a legal requirement.
• Legitimate interests, where processing is necessary for our legitimate business interests or those of another party and those interests are not overridden by your rights and interests.

Where we rely on legitimate interests, those interests include operating and improving our business, administering customer and Fizzbassador relationships, providing customer service, understanding the performance of our products and marketing, responding to enquiries, preventing fraud and misuse, protecting our systems, and establishing and developing commercial relationships. We consider whether the processing is necessary and proportionate and balance our interests against your rights and interests.

• Consent, where you have given us permission for a particular use, such as certain marketing or the use of certain cookies and advertising technologies. Where we rely on consent, you can withdraw it at any time.

Our principal processing activities are:

The lawful basis applicable to a particular activity can depend on the circumstances.

Customers will be able to purchase alcoholic products through our website.

When you make a purchase, we may collect information necessary to process the transaction, confirm eligibility to purchase our products, take payment, deliver your order, communicate with you about the order and deal with returns, refunds or customer service issues.

Our ecommerce platform is Shopify. Payment methods may include Shopify supported payment services, PayPal, bank transfer and other payment methods made available from time to time.

Payment providers process certain payment information independently or on our behalf according to their own roles and privacy terms.

We may fulfil orders ourselves or use third party fulfilment providers, warehouses and delivery companies. These organisations will receive information required to fulfil and deliver orders, such as your name, delivery address and, where necessary, contact details.

We operate or intend to operate a Fizzbassador programme through which eligible adults may apply to receive products, participate in product testing, create content, provide feedback or otherwise work with the FizzBomb brand.

We may collect:

• full name
• date of birth
• email address
• telephone number where provided
• delivery address
• social media handles
• university
• relevant clubs and societies
• application information
• communications with us
• and content created or submitted as part of the programme

We use this information to assess applications, verify eligibility, select participants, communicate with applicants, send products, administer the programme, understand the reach and performance of the programme, and maintain appropriate records.

Applying to become a Fizzbassador does not automatically mean that you have consented to receive unrelated direct marketing from us.

Where marketing consent is required, we will request it separately.

We may receive Fizzbassador applications through our website, email, TikTok, Instagram and other channels.

Our alcoholic products are intended only for people who are legally permitted to purchase or receive them.

We may ask for your date of birth, confirmation that you are 18 or over or other information necessary to establish or verify your age.

We may use a third party age verification provider where appropriate.

Where practical, we aim to retain confirmation that an age check has been completed rather than retaining copies of identity documents.

If additional verification is required, we will only use information obtained for age verification for appropriate purposes and will seek to minimise the information retained.

We may collect personal information when you:

• enter a competition or giveaway;
• participate in a survey or research project;
• request or receive product samples;
• attend or participate in an event; or
• provide feedback about our products.

We use this information to administer the relevant activity, communicate with participants, deliver prizes or products, conduct research, understand customer preferences and improve our products and marketing.

Where we want to use information for a purpose that requires consent, we will ask for that consent separately.

If you interact with Bevi or FizzBomb through social media, we may receive information such as your username, profile information, messages, comments, content and other information you choose to provide.

Social media platforms also process information independently under their own privacy policies.

We may retain relevant communications where necessary to manage Fizzbassador relationships, respond to enquiries, maintain records, administer promotions or protect our legitimate business interests.

We may send information about FizzBomb, Bevi, our products, launches, offers, events and other promotions by email, SMS, social media direct message, WhatsApp or other electronic communication channels.

Where consent is required, we will ask for it.

Consent to one marketing channel does not necessarily constitute consent to another. For example, where required, consent to receive marketing emails will not automatically constitute consent to receive marketing by SMS.

In some circumstances, UK electronic marketing rules allow us to market our own similar products to existing customers without separate consent where the relevant requirements of the "soft opt in" are met. This includes giving the person a clear opportunity to opt out when their details are collected and in each subsequent marketing communication.

You can unsubscribe or object to direct marketing at any time using the unsubscribe mechanism provided in the communication or by contacting us.

We may retain limited information about people who have unsubscribed so that we can respect their preference and avoid marketing to them again.

Our website uses, or may use, cookies, pixels and similar technologies.

These technologies may be used to:

• operate the website and shopping basket;
• remember preferences;
• understand website usage;
• measure website performance;
• understand how people find and interact with our website;
• measure advertising performance; and
• show or measure relevant advertising.

Our services may use technologies provided by organisations including Shopify, Google, Meta and TikTok. We may add or change providers as our website and marketing activities develop.

Where required by law, nonessential cookies and similar technologies will not be used until you have provided the required consent.

You will be able to manage applicable choices through our website's cookie controls.

We may also provide a separate Cookie Policy containing further information about the technologies in use.

We may share personal information where reasonably necessary with:

• Ecommerce and website providers, such as Shopify.
• Payment providers, such as payment services available through Shopify, PayPal and other payment providers.
• Warehousing and fulfilment providers, including third party logistics providers and, where applicable, Amazon related fulfilment or shipping services.
• Delivery providers, which may include Royal Mail, Amazon shipping services, UPS, DPD and other couriers.
• Marketing and communications providers, including email, SMS and other communications platforms.
• Advertising, analytics and technology providers, which may include Google, Meta, TikTok, Shopify and other technology providers.
• Age verification providers, where we use an external provider.
• Professional advisers, including accountants, lawyers, insurers and other professional advisers.
• Regulators, government authorities, courts, law enforcement agencies and other authorities, where disclosure is required or permitted by law.
• Potential purchasers, investors and transaction advisers, where necessary in connection with investment, financing, restructuring, sale of assets, merger, acquisition or sale of all or part of our business.

We require service providers processing personal information on our behalf to handle that information appropriately and in accordance with applicable data protection requirements.

We do not sell your personal information merely because you interact with Bevi or FizzBomb.

Some organisations that provide technology, ecommerce, analytics, advertising, communications or other services to us may process personal information outside the United Kingdom.

Where a transfer of personal information outside the UK is subject to UK data protection restrictions, we will use an appropriate lawful transfer mechanism.

Depending on the destination and recipient, this may include UK adequacy regulations or appropriate contractual and other safeguards recognised under UK data protection law.

You may contact us if you would like further information about the safeguards applicable to your personal information.

We do not keep personal information for longer than reasonably necessary for the purposes for which it was collected, including satisfying legal, accounting, regulatory and reporting requirements and establishing or defending legal claims.

Our expected retention periods are generally:

These periods are guidelines. We may retain information for a shorter or longer period where appropriate because of legal requirements, disputes, complaints, fraud prevention or other legitimate reasons.

Where information is no longer required, we will delete or anonymise it as appropriate.

We take reasonable technical and organisational measures designed to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.

Personal information may be stored within systems including our ecommerce platform, Google Workspace, cloud storage, business computers, spreadsheets and other systems used to operate Bevi.

Access to personal information should be limited to people who need it for legitimate business purposes.

No internet based service or storage system can be guaranteed to be completely secure. We therefore continually consider appropriate measures having regard to the nature of the information and risks involved.

Depending on the circumstances, UK data protection law gives you rights in relation to your personal information.

These may include:

• The right to be informed about how your personal information is used.
• The right of access to personal information we hold about you.
• The right to rectification of inaccurate or incomplete information.
• The right to erasure of your personal information in certain circumstances.
• The right to restrict processing in certain circumstances.
• The right to data portability in certain circumstances.
• The right to object to certain processing based on legitimate interests.
• The right to withdraw consent at any time where processing is based on your consent.

You also have rights relating to certain forms of automated decision making and profiling.

These rights are not absolute and their application depends on the circumstances and lawful basis involved.

Your right to object to direct marketing

You have the right to object to the use of your personal information for direct marketing at any time.

If you tell us that you do not want to receive direct marketing through a particular channel, we will stop using your personal information for that marketing as required.

To exercise your rights, contact us at fizzbombuk@gmail.com.

We may need to request information to confirm your identity before fulfilling certain requests.

FizzBomb and Bevi alcoholic products are intended for adults aged 18 and over.

We do not intend to sell or supply alcoholic products to anyone under 18.

The Fizzbassador programme involving alcoholic products is also intended for people aged 18 and over.

If we become aware that we have collected personal information from someone under 18 in circumstances where we should not have done so, we will take appropriate steps to address this.

We may use technology to assist with activities such as fraud prevention, age verification, website analytics, advertising and customer segmentation.

We do not currently intend to make decisions about individuals based solely on automated processing where those decisions produce legal or similarly significant effects, unless permitted by law and appropriate safeguards are in place.

If this changes, we will update the information we provide as appropriate.

We may update this Privacy Policy from time to time to reflect changes in our business, technology, service providers, data processing practices or legal requirements.

The latest version will be made available through our website and the date at the top of this Privacy Policy will indicate when it was last updated.

Where a change materially affects how we use personal information, we will take appropriate steps to bring that change to the attention of affected individuals before undertaking new processing where required.

If you have questions about this Privacy Policy, how Bevi Drinks Ltd handles your personal information, or you want to exercise a data protection right, please contact:

Email: fizzbombuk@gmail.com

Bevi Drinks Ltd is registered with the Information Commissioner's Office (ICO) as a data controller.

If you have concerns about how we handle your personal information, please contact us first so that we have an opportunity to investigate and respond.

You also have the right to make a complaint to the Information Commissioner's Office (ICO), the UK's data protection regulator.